Shipping policy

Processing times

Orders may take 2-5 days to process after the order is placed before they are shipped out. 

Tracking number

When your goods are shipped, you will receive an automatic message from the system via email that provides you with a tracking number.

If you have not received anything or if the tracking number is not working, please contact us and we will resolve it!

If you need more detailed information, you can send us an email at support@ristal.co and we will assist you!

Shipping

You can clearly see the expected shipping time and shipping cost in the checkout before you complete your order.